- Can they visit outside standard hours for a site assessment?
- Yes. Reviewers report Taran visiting past 7 pm to assess premises when needed, fitting around customer availability and his daytime commitments.
- What happens if a camera or system has an issue after installation?
- They return for repairs at no apparent additional charge. One customer reported a next-day fix after internet interference affected a camera.
- Do they explain how to use the system?
- Yes. Customers report staff answer all questions patiently, explain features not immediately obvious, and ensure full understanding before leaving site.