Help and resources for dealing with home builders in Perth
If you're building, renovating, or already in a dispute with a builder in Perth, it helps to know which body actually deals with your issue. Below is a curated list of real government agencies, tribunals, legal referral services and industry associations relevant to home builders in Western Australia, drawn from official and industry sources.
Government & regulatory
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Building and Energy (Department of Energy, Mines, Industry Regulation and Safety)
Regulates builders, building surveyors, building engineers and painters in WA, oversees compliance with registration and legislation, and provides a dispute resolution process for building service and home building contract complaints as an alternative to court.
Visit website → Phone: 1300 489 099 Level 1, 303 Sevenoaks Street (Entrance on Grose Avenue), Cannington WA 6107 -
State Administrative Tribunal (SAT) of Western Australia
Hears a range of administrative, commercial and personal matters including building services disputes, using an informal and flexible process where strict rules of evidence do not apply and matters can be resolved through directions hearings or mediation.
Industry & professional associations
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Housing Industry Association (HIA)
Peak national industry association for residential construction, home building, renovation and development, offering membership to builders and residential building professionals and operating a Western Australian regional office.
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Master Builders Association of Western Australia (Master Builders WA)
Member-based association representing home builders, commercial builders, subcontractors, suppliers and consultants across Perth and WA since 1898. It is not a regulatory body and cannot resolve contractual, legal or technical disputes, but can be a source of information and referral.
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Master Builders Australia
National voice of the building and construction industry, with Master Builders Associations and offices in every state and territory. Membership is presented as a mark of quality and adherence to standards of skill and integrity.
Consumer protection
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Consumer Protection (Department of Energy, Mines, Industry Regulation and Safety, WA)
Administers consumer protection laws providing recourse to the State Administrative Tribunal for building disputes, and warns consumers about issues such as home indemnity insurance fraud when engaging a builder.
Visit website → Phone: 1300 30 40 54
Legal help
This is general information, not legal advice. Speak to a qualified professional about your specific situation.
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Legal Aid WA
Provides information and referral for building dispute matters. It does not give direct advice on building disputes but points consumers to the Law Society of WA's lawyer directory and to Building and Energy for help resolving regulated building contract issues.
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Law Society of Western Australia
Maintains a directory of member lawyers that consumers can use to find legal representation for a building dispute, as referenced by Legal Aid WA.
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