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Direct Homes WA

Updated 2026-09-05 · 3,151 reviewed · 179 listed · Scored from 41 Google reviews · How we rank ›

4.5(41) 68 composite score See reviews on Google ✓ Google-verified
Granny Flats & Home ExtensionsDisplay Home & Volume BuildersLuxury Home BuildersBuilding ConsultantCustom Home BuildersHome BuilderArchitecture FirmConstruction CompanyDuplex & Multi-Unit Builders
Direct Homes WA
Services
Granny Flats & Home Extensions, Display Home & Volume Builders, Luxury Home Builders
Reviews
41
Best for
Customers seeking custom or farmhouse builds on rural blocks who prioritise speed and owner accessibility.

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What reviewers think

Most customers praise Direct Homes for speed (homes completed in 6-9 months), professional trades, and Matt's straightforward approach and accessibility. A significant minority report serious post-handover defects, building code breaches, and allegation of unprofessional conduct that has strained relationships and required external dispute resolution.

Praised for
  • fast build timelines
  • quality workmanship and finishes
  • responsive and honest owner (Matt)
  • organised team and communication
  • design flexibility and support
Watch-outs
  • post-handover defects unresolved
  • building code and safety non-compliance
  • poor interpersonal conduct from owner
  • trade quality inconsistencies
on-time-handoverquality-craftsmanshipresponsive-teamdelaysdefect-resolutionattentive-supervisorpost-handover-supportdesign-flexibilitytrade-quality-issuesprofessional-staff
Best for: Customers seeking custom or farmhouse builds on rural blocks who prioritise speed and owner accessibility.
Think twice if: Ask detailed questions about post-handover defect resolution processes; some customers report building code breaches and unresolved issues after handover. Consider requesting references from recent builds.

Strengths

  • builds farmhouse and custom designs in 6-9 months
  • direct owner involvement and responsiveness
  • experienced with rural and acreage blocks
  • design adaptability throughout build process

Worth knowing

  • Matt Wilson (owner)
  • Rachel (office manager)
  • Laura (customer care)
  • typical builds 6-9 months from slab to handover
  • specialises in farmhouse builds on acreage
  • reported building code breaches and BAL non-compliance in at least one case
  • warranty claim disputes documented

What reviews say by service

Custom Home Builders
Praised for design flexibility and timely delivery; one complaint of design changes not implemented and defects unresolved.
knockdown-rebuild
No clear review evidence.
Granny Flats & Home Extensions
One positive mention of granny flat completed and move-in ready within 6 months; no negative evidence.
Luxury Home Builders
No explicit luxury-specific mention; quality finishes praised but not positioned as luxury tier.
Home Builder
Most reviews relate to residential builds; consistent praise for quality and speed, offset by defect resolution complaints.
Construction Company
Trade quality and site coordination praised as fast and organised; one complaint of poor electrical installation and exhaust trunking issues.

How it compares

  • Rated 4.5 against a 4.79 average across the 61 granny flats & home extensions businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 69
Review volume 70
Review recency 94
Review sentiment 50
Profile completeness 75
Verification 30

Rating breakdown

5
36
4
0
3
0
2
0
1
5

Questions people ask

How long does a typical build take?
Most builds complete in 6-9 months from slab down to handover. One granny flat took under 6 months.
Do you work with rural and acreage blocks?
Yes. The business states they operate in West Pinjarra, Chittering, and surrounding areas, and reviewers note Matt's significant experience with rural block design and maximisation.
What happens if issues arise after handover?
Reviewers report inconsistent outcomes. Some say Laura and Rachel remain contactable for minor issues; others report defects identified at handover remain unresolved and required building inspector involvement.
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Last updated 2026-09-05