
West Coast Hifi
Staff know their gear and treat customers as people, not just sales. Matt, Kieran, Mark, Steve, and Jeremy are repeatedly named for spending time understanding what buyers need, sourcing hard-to-find stock, and fixing problems on their own dime. Pricing feels fair and installation work is thorough. One gap: a TV order in early 2024 dragged from early January to early February with poor communication about delays, though the installer himself was excellent. Shopping here feels like visiting experts who listen first and sell second. Staff will refer you elsewhere if that suits your ears better. A long-time customer notes the recent ownership refresh lifted both the store look and service level noticeably.

