Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.
Matt, Kieran, and Mark have built a loyal customer base by taking time to understand needs, avoiding pushy tactics, and standing behind products with genuine expertise. The best experience comes from one-on-one consultation in-store and straightforward product advice; delays and installation hitches have occasionally been muddled by slow communication and, in one case, dismissive handling of a feedback issue.
Most shoppers return repeatedly for TV, receiver, and speaker purchases, citing competitive pricing and willingness to source out-of-stock items. A standout weakness is the lag between order placement and delivery updates, and isolated poor handling when technical advice goes wrong. The store has recently refreshed its look and service culture under new ownership.
Mark and Blair deliver hands-on attention across custom homes, even managing remote clients effectively. Reviewers praise their responsiveness, willingness to adapt designs, and supervisor dedication to site quality.
Installation work runs smooth from quote to cleanup. Staff like Tim, Matt, Will, James, Stuart and Merv handle tricky jobs-tight spaces, switchovers from wall to roof mount, non-standard configurations-without fuss, often solving what other companies turned down. Appointments come fast, technicians explain what they've done, and they tidy up properly. One reviewer noted cost as steep; the rest value the skill and reliability over price.
All 13 reviews are five-star. Customers consistently praise Lee and his team for professional conduct, transparent pricing, and finishing on schedule. Work ranges from bathroom and kitchen overhauls to structural renovations, patios, and full home rebuilds; sites stay clean, communication stays steady, and outcomes exceed expectations.
Last updated 2026-10-05