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Total Tools Canning Vale

Updated 2026-10-05 · 3,129 reviewed · 177 listed · Scored from 158 Google reviews · How we rank ›

4.2(158) 76 composite score See reviews on Google ✓ Google-verified
Custom Home BuildersHome BuilderBuilding Consultant
Total Tools Canning Vale
Location
Canning Vale
Services
Custom Home Builders, Home Builder, Building Consultant
Reviews
158
Best for
DIY and trade customers seeking quick access to a large tool range at competitive prices.

Business data from Google Business Profile, checked 2026-10-05.

What reviewers think

Most visits yield good stock, competitive prices, and staff who help customers find what they need quickly. One shopper praised emergency dispatch in under three hours at no charge; however, others report checkout rudeness and dismissive handling of price match requests, suggesting service quality varies by staff member.

Praised for
  • friendly and helpful staff
  • good range and stock
  • competitive pricing
  • fast service and delivery
Watch-outs
  • rude staff behaviour
  • poor attitude during price match
  • inconsistent customer service
responsive-teamvalue-for-moneyprofessional-staffpoor-communication
Best for: DIY and trade customers seeking quick access to a large tool range at competitive prices.
Think twice if: Service tone can be dismissive; price match requests have triggered complaint about staff rudeness and sarcasm.

Strengths

  • strong stock availability
  • competitive pricing
  • fast dispatch (3-hour emergency delivery on record)
  • simple store layout

Worth knowing

  • One web order error resolved with dispatch to customer in 3 hours at zero charge
  • Salesman Jack mentioned negatively for sarcasm and poor checkout body language
  • Ego pole trimmers noted as in stock and reliable

How it compares

  • Rated 4.2 against a 4.6 average across the 136 custom home builders businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 50
Review volume 96
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
113
4
15
3
2
2
1
1
27

Questions people ask

Can I get tools delivered same day?
One customer received emergency dispatch within 3 hours at no charge after a web order error, but standard delivery timing is not stated in reviews.
Do you do price matching?
Yes, the store processes price match requests, though some customers have reported uncomfortable interactions during this process.
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Last updated 2026-10-05