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Swan Garage Doors

Updated 2026-09-05 · 3,151 reviewed · 179 listed · Scored from 151 Google reviews · How we rank ›

4.8(151) 84 composite score See reviews on Google ✓ Google-verified
Custom Home BuildersHome Builder
Swan Garage Doors
Location
Ellenbrook
Services
Custom Home Builders, Home Builder
Reviews
151
Best for
homeowners needing quick garage door repair or new installation with friendly, transparent service

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What reviewers think

Swan Garage Doors earns strong marks for technician responsiveness and next-day service across Perth metro, with staff named in reviews (Ed, Lee, Veronica, James, Adrian) consistently praised for professionalism and humour. Pricing wins over pensioners and repeat callers, and installations and repairs usually run on time and on budget.

However, pricing transparency remains a weak spot: one customer was quoted $810 for a motor and quoted $2100 on invoice; another paid $176 for a service callout that became a quote only. Misdiagnosis of cable failures as motor failures, and vague rescheduling after stock unavailability, have left some customers frustrated. One reviewer also reported a door that failed at 15 months, raising durability questions.

Praised for
  • responsive technicians by name
  • quick same-day or next-day service
  • friendly and knowledgeable staff
  • fair pricing for pensioners and working families
  • on-time and on-budget delivery
Watch-outs
  • quoted price vs invoice mismatch ($810 vs $2100)
  • misdiagnosis (cable replacement sold as motor replacement)
  • service charge ($176) applied for quote only, not repair
  • warranty issues (doors failing at 15 months)
  • poor follow-up and rescheduling clarity
responsive-teamprofessional-staffon-time-handovervalue-for-moneytransparent-pricingpoor-communicationhidden-costsquality-craftsmanship
Best for: homeowners needing quick garage door repair or new installation with friendly, transparent service
Think twice if: pricing quotes over the phone may not match invoices; ask for written quote before technician attends

Strengths

  • named technicians praised by name across reviews
  • same-day or next-day service widely available
  • pensioner discounts and flexible payment terms
  • honest, knowledgeable staff who explain the work

Worth knowing

  • Technicians named in reviews: Ed, Lee, Veronica, James, Adrian, Craig, Kelly (front desk), John L.
  • Service callout charge: $176 (one reviewer disputed application to quote-only visit)
  • Motor replacement fitted: $885.24 (Centurion brand, 20-minute install with remote sync)
  • New motor quoted at $810 by phone, invoiced at $2100 (pricing dispute)
  • One roller door failed after 15 months, just out of warranty
  • Same-day and next-day repairs documented in multiple reviews
  • Contractor technician praised for commercial expertise in resolving warranty-edge issues

What reviews say by service

Home Builder
Quick new door installations on time and on budget; positive feedback on installer workmanship and product quality.
Custom Home Builders
Limited evidence; one mention of sectional doors fitted on time and on budget, but reviews focus mainly on repairs and standard installations rather than custom builds.

How it compares

  • Rated 4.8 against a 4.62 average across the 139 custom home builders businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 85
Review volume 95
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
138
4
3
3
2
2
2
1
6

Questions people ask

Can Swan Garage Doors come same-day or next-day?
Yes. Multiple reviews report same-day repairs when booked early Tuesday (serviced Thursday shown in one case), and next-day attendance for standard service calls.
Do you offer discounts or flexible payment terms?
Yes. The business offers discounted pricing for pensioners and provides accommodating payment terms according to reviews.
What does the $176 service callout include?
One review confirms it covers a technician visit and service. However, another review disputes this, reporting the charge applied even when only a quote was provided. Clarify what is included when booking.
Request a quote

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Last updated 2026-09-05